Terms & Conditions

1. Definitions

For the purposes of these Terms & Conditions, the following definitions apply:

• "i8live," "we," "us," or "our" refers to the i8live gaming platform and its operators.
• "User," "you," or "your" refers to any individual who accesses, registers with, or uses the i8live platform.
• "Account" means the personal gaming account created by a user on the i8live platform.
• "Services" refers to all gaming products, sports betting, casino games, lottery games (including togel), and related features offered by i8live.
• "Website" refers to the i8live platform accessible at https://i8live.cam and any associated mobile applications.
• "Funds" means money deposited, wagered, won, or withdrawn by users on the platform.
• "Bonus" refers to promotional credits, free bets, cashback, or other incentives provided by i8live subject to specific terms.

2. Acceptance of Terms

By accessing or using the i8live platform, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, as well as our Privacy Policy and Responsible Gaming guidelines. If you do not agree with any part of these terms, you must not use our services.

i8live reserves the right to modify, amend, or update these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically. Continued use of the platform after changes are posted constitutes acceptance of the modified terms.

3. Eligibility Requirements

To use i8live services, you must meet all of the following eligibility criteria:

• Age Requirement: You must be at least 21 years of age. i8live strictly prohibits minors from accessing or using the platform. We reserve the right to request proof of age at any time, and failure to provide valid identification may result in account suspension and forfeiture of funds.
• Residency: You must be a resident of Indonesia or located within Indonesian territory at the time of registration and gameplay. Services are not available to residents of jurisdictions where online gambling is prohibited.
• Legal Capacity: You must have the legal capacity to enter into binding agreements under Indonesian law. You may not use i8live if you are subject to bankruptcy proceedings or have been previously excluded or banned from gambling services.
• Personal Use: Accounts are for personal use only. You may not create multiple accounts, use accounts on behalf of third parties, or allow others to access your account.

4. Account Registration and Security

4.1 Registration

To access i8live services, you must create an account by providing accurate, complete, and current information, including your full name, date of birth, email address, phone number, and residential address. You are responsible for maintaining the accuracy of your account information and must notify us immediately of any changes.

4.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must:

• Choose a strong, unique password that is not used for other online services
• Never share your login credentials with any third party
• Log out of your account after each session, especially when using shared or public devices
• Notify i8live immediately if you suspect unauthorized access to your account

i8live is not liable for any losses resulting from unauthorized account access due to your failure to maintain security. Any activity conducted through your account is your responsibility, whether authorized or not.

4.3 Account Verification (KYC)

i8live is committed to preventing fraud, money laundering, and underage gambling. We reserve the right to request identity verification documents at any time, including but not limited to:

• Government-issued photo identification (KTP, passport, or driver's license)
• Proof of address (utility bill, bank statement, or government correspondence dated within the last 3 months)
• Payment method verification (bank account statement, e-wallet screenshot, or credit card images with middle digits obscured)

Failure to provide requested documents within 30 days may result in account suspension and withdrawal restrictions. All withdrawals are subject to successful completion of KYC verification.

5. Deposits and Withdrawals

5.1 Deposits

i8live accepts deposits via the following Indonesian payment methods: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, and e-wallets including OVO, DANA, GoPay, ShopeePay, and LinkAja. All transactions are processed in Indonesian Rupiah (IDR). The minimum deposit amount is Rp 10,000. There is no maximum deposit limit, though individual payment methods may impose their own limits.

Deposits are typically credited to your account within minutes. If you experience delays beyond 30 minutes, contact our customer support team. i8live is not responsible for delays caused by third-party payment processors or banking institutions.

5.2 Withdrawals

You may request withdrawals of available funds at any time, subject to the following conditions:

• Your account must be fully verified (KYC completed)
• Withdrawals must be made to a bank account or e-wallet registered in your name
• The minimum withdrawal amount is Rp 50,000
• Maximum withdrawal limits vary by VIP tier: Bronze (Rp 50,000,000/day), Silver (Rp 100,000,000/day), Gold (Rp 200,000,000/day)
• Bonus wagering requirements must be met before withdrawal (see Section 6)

Withdrawal requests are processed within 15 minutes to 24 hours, depending on the time of day and verification status. i8live reserves the right to conduct additional security checks before processing large or unusual withdrawal requests. A processing fee may apply for withdrawals below Rp 100,000.

5.3 Anti-Money Laundering

i8live complies with international anti-money laundering standards. Deposited funds must be wagered at least once before withdrawal. Suspicious activity, including rapid deposit-withdrawal cycles without meaningful gameplay, may result in account investigation and temporary fund holds pending review.

6. Bonuses and Promotions

i8live offers various bonuses and promotions, including welcome bonuses, reload bonuses, cashback, VIP rewards, and seasonal promotions. All bonuses are subject to specific terms and conditions, including:

• Wagering Requirements: Bonus funds typically carry wagering requirements (e.g., 35x the bonus amount) that must be met before withdrawal. Different games contribute differently toward wagering: slots usually contribute 100%, while table games may contribute 10-20%.
• Expiration: Bonuses and associated wagering requirements expire after a specified period (usually 30 days from issuance). Unused bonuses are forfeited upon expiration.
• Maximum Bet: While wagering bonus funds, maximum bet limits apply (typically Rp 50,000 per spin or bet). Exceeding the maximum bet may void the bonus and associated winnings.
• Eligibility: Bonuses are available to eligible players only. i8live reserves the right to exclude players from promotions at our discretion, particularly in cases of suspected abuse.
• One Bonus Per Player: Unless otherwise stated, only one active bonus per player is permitted. Starting a new bonus forfeits any existing bonus balance.

7. Gameplay and Betting Rules

7.1 General Rules

All bets placed on i8live are final and cannot be canceled or modified once confirmed. In the event of a game malfunction, all affected bets are void, and funds are returned to player accounts. i8live reserves the right to void bets and withhold winnings in cases of obvious error (e.g., incorrect odds display, technical glitch, or result manipulation).

7.2 Sports Betting

Sports betting rules follow industry-standard practices. Settlement is based on official results as determined by the relevant sports governing body. Bets placed on postponed or canceled events are generally void unless the event is rescheduled and completed within 48 hours. For live betting, we reserve the right to suspend or reject bets during significant in-play events. Detailed sport-specific rules are available in our FAQ section.

7.3 Casino Games

All casino games, including slots, table games, and live dealer games, are provided by licensed third-party software providers (Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, etc.). Game outcomes are determined by certified Random Number Generators (RNG) and are independently audited for fairness. Return to Player (RTP) percentages are published for each game and represent theoretical long-term payout rates.

7.4 Lottery and Togel

For lottery products including togel (Indonesia's traditional numbers lottery), results are based on official draws from Singapore, Hong Kong, Sydney, and Macau pools. Draw times and bet cut-off times are displayed in Western Indonesia Time (WIB). i8live is not responsible for delays in result publication by third-party lottery authorities.

8. Prohibited Activities

The following activities are strictly prohibited on the i8live platform:

• Creating multiple accounts or using accounts registered under false identities
• Collusion with other players or coordinated betting to exploit bonuses or promotions
• Using automated betting software, bots, or any tools designed to gain an unfair advantage
• Reverse engineering, decompiling, or attempting to manipulate platform software
• Depositing funds obtained illegally or engaging in money laundering activities
• Abusive, threatening, or harassing behavior toward i8live staff or other players
• Exploiting technical errors, bugs, or glitches for personal gain (must be reported immediately)
• Sharing, selling, or transferring your account to another person

Violation of any prohibited activity may result in immediate account termination, forfeiture of all funds (including deposits and winnings), and potential legal action.

9. Limitations of Liability

i8live provides gaming services on an "as is" and "as available" basis. While we strive to maintain platform uptime and functionality, we do not guarantee uninterrupted or error-free service. To the fullest extent permitted by law:

• i8live is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our services
• We are not responsible for losses caused by internet connectivity issues, device malfunctions, or third-party service interruptions
• i8live is not liable for unauthorized access to your account resulting from your failure to maintain security
• We are not responsible for the actions, delays, or errors of third-party game providers, payment processors, or sports data suppliers
• Our maximum liability to any user is limited to the amount of funds held in that user's account at the time of the claim

10. Account Suspension and Termination

i8live reserves the right to suspend or terminate your account at any time, with or without notice, for any of the following reasons:

• Violation of these Terms & Conditions
• Failure to complete identity verification within the required timeframe
• Suspected fraudulent activity, money laundering, or other illegal conduct
• Excessive chargebacks or payment disputes
• Abusive behavior toward staff or other players
• Extended periods of account inactivity (12+ months without login)

Upon termination, any remaining genuine funds (excluding bonuses) will be returned to you following completion of any outstanding investigations. You may also voluntarily close your account at any time by contacting customer support. Self-excluded accounts cannot be reopened before the exclusion period expires.

11. Governing Law and Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with international gaming industry standards and best practices. Any disputes arising from your use of i8live services shall be resolved through the following process:

1. Customer Support: Contact our support team first to attempt informal resolution.
2. Formal Complaint: If unresolved, submit a formal written complaint via email detailing the issue.
3. Mediation: If necessary, disputes may be referred to an independent third-party mediator agreed upon by both parties.
4. Arbitration: As a final resort, disputes shall be resolved through binding arbitration.

By using i8live, you waive the right to participate in class-action lawsuits or class-wide arbitration against the platform.

12. Contact Information

If you have questions about these Terms & Conditions or need assistance with any aspect of our services, please contact i8live customer support:

• Email: [email protected] (monitored 24/7, average response time under 2 hours)
• Live Chat: Available on our website 24 hours a day, 7 days a week, with Indonesian-speaking agents
• WhatsApp: Contact details provided upon account registration

For issues related to responsible gaming, self-exclusion, or problem gambling support, please visit our Responsible Gaming page for specialized resources and contact information.